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‎02-07-2020 02:06 PM

HP Recommended
Product: Hp elitebook 820 G3

15811094797904874789215398854713.jpg

I'm not sure what to do from here. I've tried the website and it didnt help. Laptop has done this before, it was sent to get fixed, my mum picked it up for me and it was working fine when she got it, now it's done this again. 

2 REPLIES 2

‎02-07-2020 02:17 PM - edited ‎02-07-2020 02:23 PM

HP Recommended

@teejay3001 

Hello,


The Hard Disk - (3F0) error indicates a problem with your hard disk and may need to be replaced. If possible, back up your personal files to a USB stick or external hard drive as soon as you can..

 

The following documents are available for reference:

The procedure for replacing the hard disk drive can be found in the HP manual below on pages 36 and 37.

 

In case of need, do not hesitate to contact us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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‎02-08-2020 03:22 AM

HP Recommended

Run the F2 diagnostics and see what that says. If is PASSES, then go into BIOS (F10) and change the boot type from Legacy to UEFI or vice-versa.

If those settings got changed, then the OS will not be bootable.

 

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