Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Boot error

HP Recommended
Model: p6404y Product: BK168AA#ABA
Microsoft Windows 7 (64-bit)

When I turn the power on I get a "Reboot and select proper boot device or insert boot media in selected boot device and press a key". I have swappped the primary boot device to CD/DVD. It will not boot to a ebay bootable disc or an old Windows Vista disk. I went to Microsoft to download a iso copy of Windows 7. When I enter the Windows 7 product key it says to contact OEM. I reset the bios defaults and made sure the HDD was the boot drive. I swithed the power and data cable, still nok. I swappeds out with a SSD from a working computer, still nok. While they were installed I checked these drives with PC Doctor and got a BIOHD-2 error. Any help would be awesome.

Level 21
Level 21
130,878 121,055 19,869 30,390
Message 2 of 2
Flag Post
HP Recommended



Most likely the drive controller on the motheboard is shot.


That was a very common issue on models with the M2N78-LA (Violet6) motherboard.


You can read many posts about this problem...



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation