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‎04-18-2019 12:05 PM

HP Recommended
Product: Model: p6404y Product: BK168AA#ABA
Operating System: Microsoft Windows 7 (64-bit)

When I turn the power on I get a "Reboot and select proper boot device or insert boot media in selected boot device and press a key". I have swappped the primary boot device to CD/DVD. It will not boot to a ebay bootable disc or an old Windows Vista disk. I went to Microsoft to download a iso copy of Windows 7. When I enter the Windows 7 product key it says to contact OEM. I reset the bios defaults and made sure the HDD was the boot drive. I swithed the power and data cable, still nok. I swappeds out with a SSD from a working computer, still nok. While they were installed I checked these drives with PC Doctor and got a BIOHD-2 error. Any help would be awesome.

1 REPLY 1

‎04-18-2019 12:25 PM

HP Recommended

Hi:

 

Most likely the drive controller on the motheboard is shot.

 

That was a very common issue on models with the M2N78-LA (Violet6) motherboard.

 

You can read many posts about this problem...

 

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Pavilion-p6404y-Desktop-PC/t...

 

 

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