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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Boot issue

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12-21-2021 08:52 AM
Not good. This has happened to me on a few occasions, most recently on a failed upgrade to Window 11. I did finally manage the upgrade.
First: What caused the original problem? Sudden power outage? Replaced hard drive or add a PCIe card? Install some software that caused problem? Saw some warnings about the hard drive?
Are you booting an HP recovery device (USB or CD) ?
From a Microsoft "repair" (USB or CD) and run the troubleshooter?
You will have to disable secure boot to boot from USB.
What I used to fix my similar booting problem
created USB "windows 10" boot USB downloaded from Microsoft.
Disable secure boot in BIOS to allow USB to work.
- do not install win10, just select the repair option
- Repair boot block
- Run troubleshooter
If the above does not work look in the repair options for restore points.
1 - If the diagnostic cannot find a system you probably need to reinstall windows**
2 - if a system found but no restore points you can try in install of win10 that keeps old files.
** You may want to replace the hard drive with a new one so after the fresh install of win10 you can copy any important documents from the original drive assuming it had not totally died.
HTH
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