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‎03-23-2022 11:34 AM - last edited on ‎03-23-2022 05:43 PM by Retired

HP Recommended
Product: HP Pavilion 23-g013w All-in-One Desktop PC

Serial Number: [personal info removed]

Problem Description: my company the old windows 8 have alot of crashing issues and BSOD so we diced to upgrade our os from windows 8.1 64 bit to wndows 10 64 bit but i face a lot of booting isusses from dvd or usb source or HDD legacey and UEFI ; so we end up upgrade bios from build LAV 80.9 to build LAV 80.21 the upgrade process done with no errors but we got new huage problem the system now start normal boot in uefi diag mode and into bios also boot from usb for uefi diag v 6 and v7 but cannot startup any os linux or windows and all legacy booting stooped whatever i try i cannot boot in legacy mode or uife, i tryed to rollback the old bios but the frimware is not rolling back and i cannot booting to any os

 

Category:
2 REPLIES 2

‎03-24-2022 01:33 AM

HP Recommended

@yassersh2001 -- when you power-on the computer, does tapping the "F10" key display a "boot menu", showing you which devices that are "bootable" ? Can you select any device?

 

Can you use a product like VMWARE to create "virtual machines" that will run as a "guest" operating system, under control of the VMWARE app on your Windows computer?  So, while Windows is running, launch the VMWARE app, and select which "virtual" operating system that you want to launch.

 

Or, while Windows is running, click the "Windows" icon (bottom-left of your screen).

Click the "Power" icon. Hold-down the SHIFT key, and choose RESTART.

When Windows restarts, you will have an option to boot from USB or from DVD.

 

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‎03-27-2022 12:27 PM

HP Recommended

All non os booting working normally for example ( bios. Startup menu . F2 built in uefi diag . Usb uefi diag . Dlc boot menu uefi but only menu nothing boot even windows orignal dvds or usb or even network booting they just give hp logo for infinityif i use uefi source  or give blanking _ if i use legacy os booting source . Also my hdd work fine its passed all smart check and file system and partitions check . And if o boot the hard disk on another pc its show windows logo and try to boot but not booting because its not same storage controller 

 

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