Boot up problems

[Tc1961A]

Last night I done a windows 10 update. Now the system will not boot up to the normal windows 10 system.

I am unable to remove the  previous updates or seem to get no where with anything.

There is a failure on something and do not know where  to start to rectify this

failure on hard disc short when I do a system test, 

code - GJ78HX-83M9SN-X87T61-60W103

Any help will be appreciated 

[A_Gayathri]

Hi @Tc1961A,

Welcome to the HP Support Community

I understand you are facing an issue with your Boot up problems system test, 

code - GJ78HX-83M9SN-X87T61-60W103 . Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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