Boot-up sound

[Jerry_57 · Accepted solution]

Hi @Mrmatt1,

Thank you for sharing the details.

We request that you perform the following steps:

1. Perform Power drain:

1) Shut down the computer. 

2) Unplug all the Adapters and peripherals connected. 

3) Press and hold down the power button for 15 to 20 seconds. 

4) Plug in the Adapter. 

5) Try to turn on the computer. 

2. Reset the CMOS
Turn off the computer.

Press and hold the Windows + V keys, and then simultaneously press and hold the power button.

When the CMOS Reset screen displays or you hear beeping sounds, release the Windows + V keys.

Press Enter to restart the computer.

3. Reset the BIOS Reset
Turn off the computer.

Press and hold the Windows + B keys, and then simultaneously press and hold the power button.

When the BIOS Reset screen displays or you hear beeping sounds, release the Windows + B keys.

Press Enter to restart the computer.

4. Please check any LED on the laptop.

5. Any physical damage to the laptop?

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: - Click here

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To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

[Mrmatt1]

Have not had chance yet to try the steps you suggested, but I intend to at some point.

Sorry for the delay in replying, and I apologise.  It is not that your help is unappreciated.

It is not a laptop.

There is no physical damage to it.

[Jerry_57]

Thank you for sharing the details.

We request that you perform the above steps and keep us posted.

[Mrmatt1]

Well, I have still not got around to performing the steps (Win + V, and Win + B) that you suggested.

I may do in future.

However, everything appears normal enough.   The Secure Boot Keys / TPM went ahead OK, fortunately (I confirmed this in Windows Security).  No issues with that, although I was very concerned earlier this year.

At the moment, as everything seems to be normal and nothing appears to be amiss, I seem to think that it is just a normal occasional sign.  I am very apprehensive about messing around with things I don't understand, and make the situation worse, as we still need this PC.

Thank you for your support

[Jerry_57]

I’m glad to hear everything feels steady and secure now.