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bchandler6
Level 2
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Message 1 of 2
162
Flag Post

Boot up

HP Recommended
Example: Pavilion p6000
Microsoft Windows 10 (64-bit)

I have a desktop that will not boot up. It stops on the BIOS screen. I have changed the keyboard several times. It did not help. What can I do?

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@bchandler6

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

To determine whether the problem is caused by the computer or the monitor, turn on the computer, listen for sounds, and look at the lights.

  • If the computer makes a beeping sound when turned on, a card, cable, memory module, or processor inside the computer might have come loose. Go to Reseat loose internal components to check for loose components.

  • If you do not hear noise from the fans and the power lights on the computer are not on, the problem is related to the computer, not the monitor. To troubleshoot a computer that does not start, see Computer Does Not Start.

  • If you can hear the computer fan spinning and see lights on the computer, the problem is probably caused by the video cable connection or the monitor. 

And, also perform bios default settings: 

  1. Turn on the computer, and then click F10, until the BIOS opens.

  2. Under the Main tab, use the up and down arrow keys to select Restore Defaults.

  3. Select Yes.

  4. Under the Main tab, use the up and down arrow keys to select Save Changes and Exit.

  5. When prompted, click Yes to save changes and exit.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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