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SAMOKAMO
Level 3
45 21 0 1
Message 1 of 11
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BootDevice not Found 3F0

HP Recommended
HP Prodesk 600 G2 MT
Microsoft Windows 10 (64-bit)

Dear all,

 

Suddenly my following desktop start booting itself after shutdown and giving the following error. 

I have run Hard drive and Memory test (F2) and the result of both is PASSED. 

The weird thing is if I press on Ctrl+Alt+Del the computer reboot and load the operating systerm.

I have checked the BIOS for boot order and found the HDD is the first choice.

 

What is the solution for this annoying problem pleaseeeeeeee

IWhatsApp Image 2019-03-15 at 5.58.10 PM.jpeg

10 REPLIES 10
Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 2 of 11
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Hi

Make backups and recovery media as a pre-caution against HDD failure.

 

Test/Replace the CMOS/RTC battery.  Is the TIME/DATE maintained when powered off?

 

 

 

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SAMOKAMO
Author
Level 3
45 21 0 1
Message 3 of 11
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Yes, the date and time is correct.

I was thinking the HDD is defective but I ra n the HDD with HP POST tools and it passed.

 

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a916771
New member
5 4 0 0
Message 4 of 11
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I just got the same message yesterday on my HP. Any solution as of yet?

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SAMOKAMO
Author
Level 3
45 21 0 1
Message 5 of 11
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I am wondering why nobody is caring about our issue from HP support team ?>>>??!!!!

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a916771
New member
5 4 0 0
Message 6 of 11
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I will ask when I go to Best Buy today. Hopefully they will respond soon so I do not have to make the trip. I will let you know asap.

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Lil_Boy_Blue
Level 12
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Message 7 of 11
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Hi

Without any real helpful info, it is difficult to offer any help.

 

I, ME PERSONALLY, would make a DVD/USB from here and investigate...

https://lubuntu.net/downloads/

 

Loss of the OS could be a failing hard disk, corrupted software, BIOS problem etc etc.

 

You could list what action you have so far tried.

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SAMOKAMO
Author
Level 3
45 21 0 1
Message 8 of 11
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I am going to replace the hard drive with an SSD and see if this is gona solve the issue or not.

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Lil_Boy_Blue
Level 12
7,692 7,643 334 729
Message 9 of 11
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Excellent first step.

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SAMOKAMO
Author
Level 3
45 21 0 1
Message 10 of 11
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I confirm the issue is from the hard drive.

I have contacted the local authorized resller in Lebanon and they will send their support guy to inspect the hard drive.

 

I need to contact someone in HP in case the resller refused to replace the faulty hard drive.

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