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03-17-2019 05:06 AM - last edited on 03-17-2019 10:57 AM by Cheron-Z
Suddenly my following desktop start booting itself after shutdown and giving the following error.
I have run Hard drive and Memory test (F2) and the result of both is PASSED.
The weird thing is if I press on Ctrl+Alt+Del the computer reboot and load the operating systerm.
I have checked the BIOS for boot order and found the HDD is the first choice.
What is the solution for this annoying problem pleaseeeeeeee
03-18-2019 09:00 AM
Without any real helpful info, it is difficult to offer any help.
I, ME PERSONALLY, would make a DVD/USB from here and investigate...
Loss of the OS could be a failing hard disk, corrupted software, BIOS problem etc etc.
You could list what action you have so far tried.
03-20-2019 05:50 AM
I confirm the issue is from the hard drive.
I have contacted the local authorized resller in Lebanon and they will send their support guy to inspect the hard drive.
I need to contact someone in HP in case the resller refused to replace the faulty hard drive.