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- HP Community
- Desktops
- Desktop Boot and Lockup
- Booting Issue when using more than 2gb RAM

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12-04-2024 08:42 AM
I couldn't boot if I use memory greater than 2gb RAM . I checked all the RAM Sticks, slots bios version is fine. Mine is HP 1791 Motherboard with i5-3470 had 16 GB DDR3 Installed before the pc freezing and BSOD which led to this issue. I tried to use 2+2 configs too but this works when used solely but not when used together. Is it the problem of memory controller?
12-04-2024 09:40 AM
Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol.
The only 1791 I can find are these
and
https://www.memory4less.com/hp-computer-system-board-for-server-5187-1791
neither of the above use the i5-3470 CPU
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12-05-2024 06:59 PM - edited 12-05-2024 07:08 PM
It is Hewlett-Packard 1791 motherboard . It is HP Z220 SFF WORKSTATION. And sorry for replying Late! . It supports i3, i5, i7 using LGA 1155 Socket,Upto 32gb of DDR3 (1600 Mhz) RAM.
12-05-2024 08:02 PM
reference this system
For 32gb of memory you need 2Rx8 (dual rank) memory, 4 sticks of 8gb @#677034-001
677034-001 | 8GB, 1600MHz, 240-pin, PC3-12800E 512Mx8, CL=11, DDR3-1600 Dual In-Line Memory Module (DIMM) |
using only 2gb or 4gb sticks you can use either 1Rx8 or 2Rx8 but I do not recommend mixing single and dual rank memory
682412-001 | 2GB, 1600MHz, PC3-12800E 256Mx8, DDR3-1600 Dual In-Line Memory Module (DIMM) |
682413-001 | 4GB, 1600MHz, PC3-12800E 256Mx8, DDR3-1600 Dual In-Line Memory Module (DIMM) |
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
12-05-2024 08:06 PM - edited 12-06-2024 01:22 AM
I tried using 8gb RAM DDR3 thats dual rank (1600 Mhz), It doesn't boot up.It only boots when using 2gb RAM I tried 2 sticks individually, it boots up but when combined it doesn't boot up (2+2). What could be the possible issue with it?
It would be very helpful if anyone could address about this issue !
12-14-2024 06:26 PM
I have the same problem with my Hp Compaq 8300 can't boot with more than 2gb ddr3 ive been using 16gb and after some cleaning something gone wrong with the motherboard and I'm sure the 16gb ram sticks are working