Bootlooping, 3 Long beeps 2 short beeps

[patchiemarx]

I recently took the glass off of my Omen 30L desktop to dust the internals and once I plugged it back in, it would bootloop until I unplugged the A/C adapter and plugged it back in, but then it would start 3 long beeps and 2 short beeps without anything being displayed. Any fix?

[NonSequitur777]

@patchiemarx,

Welcome to our HP User Forum!

Interesting: 3 long beeps followed by 2 short beeps on an HP Omen desktop typically indicates a memory (RAM) related issue. This beep-code is part of the system's POST (Power-On Self-Test) error code sequence, which helps diagnose hardware problems during the boot process.

Here are steps you can take to address this issue:

1. Reseat Memory Modules: Turn off the computer and unplug it from the power source. Open the computer case and locate the memory modules (RAM). Carefully remove the memory modules and then reseat them firmly back into their slots. Make sure they are properly aligned and secured.

2. Test One Module at a Time: If you have multiple memory modules installed, try testing each module individually in different slots. This can help identify if one of the memory modules is causing the issue.

3. Clean Memory Contacts: Sometimes, dust or oxidation can affect the contacts on the memory modules. Gently clean the RAM contacts using a soft, clean, lint-free cloth or an eraser, and the RAM slots with compressed ("canned') air to make sure the memory contacts are clean and free from debris.

4. Check for Damaged RAM: Inspect the memory modules for any visible physical damage. If you notice any broken components or signs of damage, it's possible that the RAM module itself is faulty and needs to be replaced.

5. Update BIOS/UEFI: Just in case, check if there is a BIOS/UEFI update available for your motherboard. Sometimes, updating the system firmware can help resolve compatibility issues.

6. Replace Faulty RAM: If you've tried the above steps and are still encountering the same beep code, it's likely that one or more of your memory modules is faulty. Consider replacing the problematic memory module(s) with new ones that are compatible with your system.

7. Contact HP Support: If the issue persists even after trying these steps and your Omen is still under warranty, you might want to contact HP's customer support for further assistance. They can/should provide specific guidance based on your system model and configuration.

Keep in mind that working inside a computer case requires caution to avoid static electricity and other potential hazards. If you're not comfortable performing these steps yourself, consider seeking help from a professional or contacting HP support for assistance.

Hope this was helpful.

Kind Regards,

NonSequitur777