CMOS Battery error on Startup - unable to update BIOS

[Bill_To]

Greetings @TeresaM19 

That was a quick fix.

You have nothing to exchange. The DPD exchange statement is probably boiler plate stuff.

Very good then.

You have accomplished something.

Regards

[TeresaM19]

Was very quick. 

Swapping out the defective battery with a new one.  Googled that DPD phrase - Sky boxes came up, replacing a broken one for a new one.  Rather strange.

Will see what happens when my PC is delivered.

[TeresaM19]

My PC is fixed and seems faster than it was previously.

DPD Driver did ask me about the swap, but I told him that what he had was my computer which went in for a repair.

Label on box "Delivery only" and not a swap - said if it mentioned a swap, then he would take it back to the depot.

Also said Dyson were the worst for box sizes - swapping a hairdryer for a big fan, and obviously the box would not fit.

Something to be aware of, and I said it makes the driver look incompetent - DPD should look into this.

Hopefully, that is the last of my computer woes and it was a quick fix, so cannot complain. 

[Bill_To]

Greetings @TeresaM19 

Good to see all went well.

Happy computing!

Regards

[TeresaM19]

Many thanks

Pleased I stuck with HP, knowing support is readily available 

Kind regards 

[Bill_To]

Greetings @TeresaM19 

My pleasure.

Regards