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Basman99
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CPU Needs Replacing 690-1009

HP Recommended
Pavilion Desktop 690-1009
Microsoft Windows 10 (64-bit)

Hello, 

Recently my HP Pavilion Gaming desktop 690-1009 was getting blue screen errors indicating a "unsupported processor" code. After days of trying to boot, repair, and failing I had no choice to bring it in for diagnosis. I've been told the CPU is the problem. It's an Intel i5 9400@ 2900 GHz. As I have a dedicated graphics card I think mine might be the 9400F version without integrated graphics but not sure. Other than cost does this matter?   These are kind of hard to find currently.  Looks like the integrated card is also more $$

 

I still can't believe the CPU is toast after 15 months of very light use - no gaming at all. 

 

 

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banhien
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HP Recommended

@Basman99 

 

Is it the following machine

 

          https://support.hp.com/au-en/document/c06407977

 

which has  NVIDIA® GeForce® GTX 1660 Ti Graphics (6 GB GDDR6 dedicated)  ? It has Intel® Core™ i5-9400 (2.9 GHz base frequency, up to 4.1 GHz with Intel® Turbo Boost Technology, 9 MB cache, 6 cores).

 

Regards.

BH
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Basman99
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HP Recommended

Hi Banhien,

 

Yes that is the correct PC with a 6GB dedicated graphics card. There are some newer i5 CPU's available. In Canada many retailers are out of stock of the original CPU.

I think upgrading to an i7 will be overkill for my use and also much more costly. 

 

Would an i5-9500F or an i5-9600K work? I've seen it mentioned "compatible with 300 series motherboards only"

Motherboard Description: HP name: Lincs, SSID: 843B

Chipset: H370

TDP: 65 W

Socket Type:  LGA1151_CFL

 

Thanks,

Dave

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Prométhée
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hi

@Basman99  the list of compatible processors, if the right motherboard, is in the given link, the best is to respect this

HP Desktop PCs - motherboard specifications, Lincs

SSID: 843B

 

 

  • TDP: 65 W
  • Socket type: LGA1151_CFL
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Intel Core i5+ 8400 (2.8 GHz base frequency, up to 4 GHz with Intel Turbo Boost Technology, 9 MB cache, 6 cores)
    65 W
    Intel Core i5-8400 (2.8 GHz base frequency, up to 4 GHz with Intel Turbo Boost Technology, 9 MB cache, 6 cores)
    65 W
    Intel Core i7+ 8700 (3.2 GHz base frequency, up to 4.6 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores)
    65 W
    Intel Core i7-8700 (3.2 GHz base frequency, up to 4.6 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores)
    65 W
    Intel Core i3-8100 (3.6 GHz base frequency, 6 MB cache, 4 cores)
    65 W
    Intel Pentium Gold G5400 (3.7 GHz base frequency, 4 MB cache, 2 cores)
    54 W - 58 W
    Intel Pentium Gold G5420 3.8 GHz base frequency, 4 MB cache, 2 cores
    54 W
    Intel Celeron G4900 3.1 GHz, 2 MB cache, 2 cores
    54 W
    Intel Celeron G4930 (3.2 GHz base frequency, 2 MB cache, 2 cores)
    54 W
    Intel Core i7-9700 (3 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 12 MB cache, 8 cores
    65 W
    Intel Core i7-9700F 3 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 12 MB cache, 8 cores
    65 W
    Intel Core i5-9400 2.9 GHz base frequency, up to 4.1 GHz with Intel Turbo Boost Technology, 9 MB cache, 6 cores
    65 W
    Intel Core i5-9400F 2.9 GHz base frequency, up to 4.1 GHz with Intel Turbo Boost Technology, 9 MB cache, 6 cores
    65 W
    Intel Core i3-9100 3.6 GHz base frequency, up to 4.2 GHz with Intel Turbo Boost Technology, 6 MB cache, 4 cores

 


Forum Fr 17-10-2009 :

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