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- HP Community
- Desktops
- Desktop Boot and Lockup
- CPU fan and System fan stop running shortly after startup

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11-20-2017 12:26 PM
At startup--- "no signal" is displayed on monitor and monitor eventually goes blank. CPU fan and System fan stop running after about 15 seconds. The monitor appears to be working OK. The Power Supply unit fan runs and the unit light is on and does not blink. I have gone through the trouble-shooting guide and have not come up with a solution. Has anyone else experienced this problem?
11-21-2017 12:58 PM
Hi @pcfreshman,
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
Meanwhile, follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
12-03-2017 08:30 PM
I tried the steps listed in the article you suggested . Unfortunately I was not able to solve my problem. Beginning about a momth ago when I would shut down computer it would restart after several tries. This time there was a brief power outage and have not been able start up the computer. I installed Windows 7 about a year ago but never had a problem restarting until about a month ago.