• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎06-05-2026 10:12 AM

HP Recommended

My desktop refuses to startup 

Category:
Reply
1 REPLY 1

‎06-07-2026 02:52 AM

HP Recommended

Hi @Judith_21,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear that your desktop is not starting up. To help us determine the cause and provide the appropriate troubleshooting steps, could you please provide a bit more detail about what is happening when you try to power it on?
 

For example:

  • What is the exact HP desktop model?
  • When you press the power button, do any lights come on?
  • Do you hear any fans spinning or other sounds?
  • Is there anything displayed on the monitor?
  • Are there any blinking LEDs (such as the power button light)?
  • If there are blinking lights, how many times do they blink before pausing and repeating?
  • Did the issue start suddenly, or did it occur after an update, power outage, hardware change, or other event?
  • Is the desktop connected directly to a wall outlet or through a surge protector?

The more details you can provide about the symptoms, the better we can assist with troubleshooting and identifying whether this is a power, hardware, or startup-related issue.
 

We look forward to your reply and will be happy to help further.

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.