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‎05-04-2023 12:56 PM

HP Recommended

I just received my new HP Z2 Mini G9 Workstation. I was running through the initial setup and had just entered my email address when the power went out. When I came back after the power came on, the computer was on the sign-in screen, though I had not finished setting up when the power went out. 

 

Now I cannot sign in - the computer won't accept my Microsoft windows password, though it works on my laptop. 

 

I made an installation USB and was going to set the BIOS to boot from the USB for a clean set-up; but I can't get to the BIOS. I repeatedly tap the <esc> key; eventually, the computer starts beeping when I tap it, but it's a black screen. HELP! This is my business computer, and I've been down for 4 days!!!

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