cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
abitti10
New member
2 1 0 0
Message 1 of 3
517
Flag Post

Can't access BIOS setup (F10) in BIOS

HP Recommended
HP ProDesk 600 G1 SFF
Linux

Hi there!

 

I can't access BIOS setup (F10) in BIOS. The computer does boot to BIOS but pressing F10 opens up a setup with "Port Configuration Menu" and "NIC Configuration" options (see attached picture below) instead of BIOS setup. I tried to reset BIOS by replacing the CMOS battery but that didn't do any good. Any ideas how to fix this?

IMG_0079.jpg

2 REPLIES 2
savvy2
Level 7
1,432 1,057 41 125
Message 2 of 3
Flag Post
HP Recommended

so you just bought a used mobo that it? from ebay or amazon.

history?

my wild guess, there is jumper on the mOBO marked FACTORY test mode,  turn that off.

that is the only time I have ever seen BIOS dead, RTC coin good.

nor can you reach BIOS page one and do BIOS reset to HP defaults either I guess.

good luck finding this.

NO warranty answers by me.
Was this reply helpful? Yes No
abitti10
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for you response. The computer was bought as new a few years ago and has original motherboard. I was able to reach BIOS page one. I created a bootable BIOS update USB stick and updated BIOS (Utilities -> Flash System ROM). Now BIOS works normally. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation