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‎10-20-2024 03:57 PM - edited ‎10-20-2024 04:13 PM

HP Recommended
Product: Hp omen

Hi,

I have a 1-year old laptop HP Omen 16-xf0570nd.

 

I had a problem with my external keyboard dying, so I uninstalled from Device Manager the drivers for all keyboards there - there were 2. After getting a new wireless keyboard I noticed the new external  one was working fine, but the laptop's own built-in keyboard wasn't.

I tried to fix it, but failed and I left it like this.

 

Just now I shut down the laptop and there's no way to start it up. The power button does nothing. Windows + v (or b) + power button do nothing. I tried unplugging the power cord and holding the keys for longer. The power light at the back is on, but the keys just don't work to power it on.

Regards,

Alex

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