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07-14-2020 08:38 AM
Basically I’m locked out of my laptop (or rather a laptop given to me by a family member who can’t remember their password)
So I’ve been trying to boot into the BIOS, but it hasn’t been working. I can’t get into the BIOS any other way because I can’t log in.
I signed into the WiFi and tried to type the wrong password in multiple times to see if it would prompt me with a password reset, but it just says I’m offline... and I am not because I see the signal says I’m connected.
On a laptop with Windows 10, how do I boot into the BIOS? If it’s with one of the F keys, do I need to hold down ‘fn’ along with the proper F key?
I’ve tried holding down f2, f6, f8, and f10 but it just boots normally. What’s going on??
1 REPLY 1
07-14-2020 03:30 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
If was a microsoft login problem, try this link: https://support.microsoft.com/en-us/help/4345210/windows-10-troubleshoot-problems-signing-in
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