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I want to change to AHCI because Acronis True Image is not detecting my WD Black SN770 SSD; however, my disk management says otherwise. I've checked in BIOS multiple times, but I just can't find any option to change it to AHCI since that seems to be the solution to my Acronis problem. I heard that it may be the factory default but I doubt it due to Acronis not being able to detect it. Does anyone have a solution?

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HP Recommended

Greetings @jonnytan 

 

Welcome to the HP Forum.

 

Are you using a limited version of Acronis provided by many NVME drive manufacturers so you can clone the OS from the HP factory SSD to a new SSD?

 

I had problems in the past using the cloning option provided by drive manufacturers. I now use professional disk imaging software when migrating system images to new (raw) drives.

 

What specific HP PC do you have? Please provide a Product Number.

 

Newer HP consumer PCs using one NVME system drive generally default to AHCI.  This setting is located in the BIOS Configuration menu. Older HP consumer PCs may have this setting located in the Storage Menu.

 

It sounds like you are indicating the WD SSD is detected in Windows Disk Management but Acronis cannot find this drive.

 

The BIOS would be detecting the WD SSD if it is present in Windows Disk Management. Windows would not see this drive if it is not detected in the BIOS.

 

So Acronis should detect the WD SSD if the drive is present in Disk Management.

 

Are you using an external NVME to USB adapter to clone the WD drive? This could cause problems using a slimmed down version of Acronis.

 

Regards

HP Recommended

Yes, I'm using the free OEM version of Acronis, and I'm using an NVMe-to-USB adapter to clone it. 

 

The product number is Victus By HP Laptop 16-d0xxx

HP Recommended

Greetings @jonnytan 

 

Your Laptop has one M.2 socket. 

 

Disk clones usually do okay, using the complimentary cloning software provided by drive manufacturers, when the new drive is directly connected to a second unused MB M.2 socket.

 

Cloning the OS to external M.2 to USB adapters is hit and miss.

 

I haven't used cloning to transfer an OS from one drive to a second drive connected to an external adapter in many years because of high failure rates.

 

I do system image backups, using professional disk imaging/cloning software, to external media. And then copy the system image backup to the new drive using a bootable USB recovery drive which is created using the disk imaging software. This operation is done with the new drive installed in the MB M.2 socket. You boot to the USB recovery drive to do the image restore outside of the OS.

 

But try the free Aomei Backupper disk imaging/cloning software clone option using the external adapter to see how it goes.

 

Free disk imaging/cloning software usually will not do a universal image restore to disparate drives. You need the Pro version to copy a bootable image backup stored on external media to a brand new (RAW) drive.

 

Windows also has a disk image option in Control Panel (Backup and restore, Windows 7).

 

And again, you'll have to create a bootable USB recovery drive so you can copy the image from the Windows backup image stored on external media to the new drive outside of the OS when the new drive is installed in the MB M.2 socket.

 

Regards

HP Recommended

Thank you

HP Recommended

Greetings @jonnytan 

 

My pleasure.

 

Did you try Aomei Backupper's clone option?

 

If so, how did it go?

 

Regards

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