-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Can't get hash code for bios password reset

Create an account on the HP Community to personalize your profile and ask a question
11-11-2018 01:22 AM
Hi!
I followed Many topics regarding bios pass reset/retrieving.
I tried this a fee Times with nu H8 elite desktop, without result..
This is What happens :
*Ny bios is pass protected.
*Tried entering the wrong pass 3 Times ,
Tried the enter button 3 Times in a row
But i bever get the hash code needed tot get the bios pass.
I need to enter the bios to chance the boot sequence.
Thanks in advance !
11-11-2018 02:44 AM - edited 11-11-2018 02:45 AM
Hi
Is the keybard actually active in the BIOS screens?
ELSE
https://support.hp.com/us-en/document/c02854392

- Turn OFF the computer.
- Move the jumper to Clear.
- Turn ON the computer to POST screen.
- Turn OFF the computer.
- Move the jumper to Default.
- Enter BIOS setup to verify or configure new settings.
11-11-2018 03:01 AM
I can type several things so i Think Its active.
Everytime i enter There is a key with a cross over .
After 3 Times the computer starts to boot ..
On my moderboard i only see 1 jumper with the text: flash Clear. It's a 3 Pins connector with a blue jumper.
Thank you for the fast reply
11-11-2018 05:49 AM
To better assist you, the members will need the exact model number or product number of your laptop/desktop???
HP Notebook PCs - How Do I Find My Model Number or Product Number?
https://support.hp.com/us-en/document/c00033108
REO
PLEASE DO NOT POST ANY SERIAL NUMBERS