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‎06-23-2021 03:59 PM - edited ‎06-23-2021 04:01 PM

HP Recommended
Product: Pavilion P6821P
Operating System: Microsoft Windows 10 (64-bit)

I can't get into the BIOS on my Pavilion P6821P desktop.

 

The product page says to press the 'esc' key after turning on the computer, but it boots into Windows normally without loading the BIOS.

 

Thanks in advance.

 

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-25-2021 09:00 AM

HP Recommended

I did find a solution, so I'm posting this here in case anyone else comes across this problem.

 

Another forum suggested that I remove the CMOS battery to reset the PC.

 

This worked and I was able to get into the BIOS.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎06-23-2021 04:19 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to press the F10 key after turning on the PC.

 

See page 3 of the 'Getting Started' guide.

 

HP Pavilion p6821p Desktop PC Manuals | HP® Customer Support

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‎06-23-2021 04:30 PM

HP Recommended

Thanks for the reply.

 

I did try that, but all I got was a blank (black) screen. I had to hold the on/off switch down to shut the machine down. CTRL+ALT+DEL didn't work, either.  

 

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‎06-23-2021 04:44 PM

HP Recommended

You're very welcome.

 

Sorry that didn't work for you.

Was this reply helpful? Yes No

‎06-25-2021 09:00 AM

HP Recommended

I did find a solution, so I'm posting this here in case anyone else comes across this problem.

 

Another forum suggested that I remove the CMOS battery to reset the PC.

 

This worked and I was able to get into the BIOS.

Was this reply helpful? Yes No
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