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‎03-22-2023 11:28 AM

HP Recommended

Pavilion.  Shutdown last night and power light stayed on.  Now cannot get it to boot up.  Light still on but just black 

screen .

Category:
1 REPLY 1

‎03-24-2023 08:30 PM - edited ‎03-24-2023 08:33 PM

HP Recommended

Hi @misdre1 

 

It would be great if you provide a Product number. Knowing the age of your PC and the product specifications help in this situation.

 

Components fail as they age. 

 

Is the front/top panel LED on or is the rear power supply LED on? Any other activity in addition to an unspecified LED going on?

 

 

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