Cannot turn on computer

[Jennna691]

Can’t turn on my hp all in one 

[Deep_World]

Hi @Jennna691,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

Could you share a bit more detail:

• When you press the power button, do you see any lights or hear the fan start, or is it completely silent?
• Have you noticed any recent issues before this (like sudden shutdowns, overheating, or error messages)?
• Are you using the original power cable and adapter that came with the device?

Here are a few troubleshooting steps you can try:

• Check power source: Make sure the wall outlet is working by testing it with another device.
• Inspect the power cable/adapter: Look for damage, and if possible, try a different compatible cable.
• Reset the hardware: Disconnect the power cord, hold the power button for 15–20 seconds, then reconnect and try again.
• Remove peripherals: Unplug USB devices, external drives, or accessories sometimes these can interfere with startup.
• Check indicator lights: If your model has a small LED near the power button or adapter port, see if it lights up when plugged in.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World