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HP Recommended

Hello,

 

OS is windows 11, PC HP Z2 G9 Full tower.

 

I try to boot up but get Stuck at the HP Wolf Security logo. When I run tests in UEFI diagnostic I get the message transferred from Norwegian "discovered a known firmware problem With HPS3NHAV and need to download the firmware HPS4 to Solve the problem.

https://ftp.hpcom/pub/softpaq/sp149501-150000/sp149650.exe" but I cant boot so I cant download it.

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