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11-26-2019 12:47 PM
Pavillion Model P7-1126s - Using normal shut down does not work, only shuts down partially. In order to completely shut down I have to use the on/off button on computer itself..How can I set it to shut down with the normal "shut down" selection. This started after a crash and reboot.
11-26-2019 04:59 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
A crash and reboot can cause operating system file corruption.
Run a administrator command prompt.
Copy and paste the following, DISM.exe /Online /Cleanup-image /Restorehealth
Then copy and paste the following command after the DISM command completes, sfc /scannow
Regards