Solved: Computer Doesn't Completely Shut Off - HP Support Community

RandwulfRector · ‎05-09-2022

I have a desktop HP PAVILION 590-P0093WB DT PC US. An app I use is called iObit Driver Booster 9.3 Pro which has always been very helpful. Recently there was a driver update called AMD SATA Controller which was not compatible with my Windows 10 system. So I told Driver Booster to ignore it. But now, since attempting to install that AMD SATA Controller (which failed), when I go to the Start Menu and click "Power" and "Shut down," the computer mostly shuts down, but the "on" lights keep blinking and it makes a slight beeping noise. The only way to stop it is to unplug the computer, and then replug it. What can I do to clear this glitch? Thank you for any help.

Prométhée · ‎05-09-2022

Hello
avoid as much as possible, turning off the computer like this
Delete this program!
Download and install the available drivers for your computer here

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-590-p0000a/19390500/model/30904335
if nothing better, you will have to try with a system restore , using a save before this issue

Using Microsoft System Restore

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Windows 11 22h2 inside , user

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Prométhée · ‎05-09-2022