Computer Locks when it comes out of sleep

SFAndy · ‎08-06-2026

At night, I leave the computer on, and after 1 hour it goes to sleep. I turn off the monitor, and in the morning I turn it on; the screen turns on after I move the mouse. It's full screen, but it's locked. I can move the mouse, but when I try to open something, nothing happens. I have to shut off the computer manually by holding the button and then restart. Everything works then. Why is this happening?

Andrew Leas

Kuroi_Kenshi · ‎08-09-2026

Hi @SFAndy,

Welcome to the HP Support Community! We're stoked to have you on board!

To help us get started on resolving your issue, could you please share the model name of your device?

Need help finding your product number? We've got you covered! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16

Meanwhile, you can refer to the following link to resolve the issue:

https://support.hp.com/in-en/document/ish_3046046-2885219-16

We're looking forward to helping you get back up and running!

Best regards,

Kuroi_Kenshi

I'm an HP Employee.

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