• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-24-2023 02:34 PM - edited ‎10-24-2023 02:34 PM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-0000i (8BG56AV)

I enjoy streaming on twitch and/or playing video games on my HP Pavilion. I hook it up to an HP monitor, my keyboard, webcam, and a Scarlett focusrite for audio. Occasionally, mid-stream, my monitor will turn off, then webcam, audio interface, and audio output. And I'll have to restart my PC. It's important to note that not everything goes off at once, it usually starts with a black monitor screen. This is super frustrating, and I'm not sure why it's happening. I suspect it's some sort of power issue, but I don't know how to fix it. It's crashed on stream multiple times. My machine has 16gb of RAM, so I don't suspect that this is the issue.

 

Does anyone have any idea why this might be happening? If I'm just browsing the internet, everything is fine, but if I do anything else I risk having it shut down in the middle of it. Any pointers and tips are appreciated. Thank you!

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.