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‎05-28-2023 02:07 PM

HP Recommended
Product: OMEN by HP Obelisk Desktop PC - 875-1040st CTO

I downloaded the program to disable Intel optane. During the process I got a blue screen showing error code 0xc0000225. I shut down my computer and took out the optane drive and replaced it with an SSD. Since then it would not boot up. I've even tried using a recovery USB stick sent to me a couple of years ago by hp and that doesn't work. I reinstalled the optane drive but I still have the same issues. 

 

Category:
1 REPLY 1

‎05-28-2023 04:02 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if your PC's BIOS has a setting to disable the Intel Optane memory.

 

The last two sections of this link provided guidance for how to properly disable the Intel Optane memory, and unless your PC has a BIOS setting to disable the Intel Optane, I recommend you reinstall and reenable the Intel Optane memory and try uninstalling it again using the instructions provided.

 

HP PCs - Installing and Using Intel Optane | HP® Customer Support

 

 

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