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SFitz1
New member
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Message 1 of 2
148
Flag Post

Computer frozen

HP Recommended
Microsoft Windows 10 (32-bit)

My screen is blank except for the message "boot device not found".  Says to install an operating system. What can I do?

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post
HP Recommended

If the original HP Warranty is still valid, contact HP support to get them to replace the disk-drive.

If the warranty has expired, then any qualified computer technician can replace the disk-drive.

Then, see: https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/bd-p/OSandSW

for how to obtain a copy of Windows 10, as customized by HP for your specific computer.

Install Windows from that copy.

 

 

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