Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-17-2019 04:01 PM

HP Recommended
Product: Hp pavilion a523x

Do I have to get a new system disk or is there a different way

1 REPLY 1

‎09-17-2019 05:21 PM

HP Recommended

Greetings James158,

Welcome to the forum.

I am not a HP employee.

 

A boot disk failure error message usually means the HDD may have failed. It could also be a loose HDD power or data connection.

 

I can't locate your PC using Pavilion A523x.

 

Checking HDD connections on a Desktop is easy. Checking HDD connections on some HP Laptops/Notebooks may require disassembling the PC to get to the HDD.

 

Try running HP Diagnostics (Link) to verify HDD failure.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.