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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Computer not booting up, just showing circles. Just finished...

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07-04-2025 08:20 AM
Hi @Wil60,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
If your HP Slim Desktop PC is stuck on the spinning circles screen after a Windows update, here are several steps you can try to get your system working again:
1. Force a Hard Reboot
- Hold the power button for 10–15 seconds until the PC shuts off.
- Wait a few seconds, then power it back on.
- If it still gets stuck, proceed to the next step.
2. Boot into Windows Recovery Environment (WinRE)
If Windows fails to boot 2–3 times, it should automatically enter WinRE. If not:
- Force shutdown the PC 3 times in a row during the spinning circle screen.
- On the 4th boot, it should enter Recovery Mode.
3. Use System Restore
- In WinRE, go to:
Troubleshoot > Advanced Options > System Restore - Choose a restore point before the update was installed.
4. Try Startup Repair
- In the same Advanced Options menu, select Startup Repair.
- Let Windows attempt to fix the boot issue automatically.
5. Uninstall the Update
If the update caused the issue:
- Go to: Troubleshoot > Advanced Options > Uninstall Updates
- Choose to uninstall the latest quality update or feature update.
6. Boot into Safe Mode
- In Advanced Options, go to:
Startup Settings > Restart > Press 4 or F4 to boot into Safe Mode. - If it boots, you can uninstall updates or drivers from there.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support