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04-28-2020 02:40 PM - edited 04-28-2020 03:02 PM
Hello Community,
I just purchased an Omni 120-1333w from a pawn shop, I got it for cheap because there is no OS installed, I have tried to install Either Windows 8.1 and Windows 10, I have them on a DVD Disc which i burned myself they are ISO files, I have also tried using a USB using the Microsoft creation tool. When i change the boot options to either USB or CD drive I always get the same error message: Windows could not load requested file WinSetup.dll. The file may be corrupt. to install Windows, restart the installation. Error 0xC1, can someone help? thank you in advance.
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05-06-2020 07:27 AM - edited 05-06-2020 07:28 AM
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-06-2020 07:27 AM - edited 05-06-2020 07:28 AM
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-06-2020 11:37 AM
Hi Echo, thank you for the response, for some odd reason, i haven't touched the computer in a week and all of a sudden i powered it on and it started installing windows 10, I will mark this solved, thank you
05-07-2020 04:33 PM
I am glad to know that issue has been resolved. Please reach out again for any further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee