Computer ran very slow in the first place, but now it is locking and turns off as song as I login.

[sam_03]

I have a model 15 -1222wm hp laptop. I’ve had it for maybe 3 years and I’ve only ever played the sims on it and a tiny bit of school work, and some google searches. There’s not much on the laptop at all. It has been running slow for the year or more, it has to stay on the charger (even after I bought a new battery) or it will turn off, and today it started locking and shutting back off after I would log in and get to the main home page. It would just go black and said “logging off”. Yes it was plugged in and said it was charging. 

 

[sandytechy20]

@sam_03

Welcome to the HP support community.

I understand that you are getting slow performance issues on your notebook, I am glad to assist you.

I have a few steps to identify and resolve the issue: 

Common causes of slow system performance: 

Not enough free disk space or disk errors. 

Applications that require a lot of system resources. 

Too many tasks running at the same time. 

Nonessential graphic features. 

Not enough memory. 

Overheating due to intensive graphic applications or dust in vents. 

Running multiple instances of anti-virus software. 

Microsoft Fix it Solution to automatically improve system performance 

To automatically improve system performance, click the Microsoft Fix it Solution: 

MS Fixit 974820 

The best way to resolve the issue is by following the steps by step, HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.