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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Computer redirecting to lock screen after few seconds

Create an account on the HP Community to personalize your profile and ask a question
09-15-2020 05:26 PM
Help! I have done a systems check, I have plenty of memory, I dusted the inside of the computer, it's up to date.... My computer keeps redirecting me to the log in screen after a few seconds of being on it. It doesn't matter if I'm on the internet or not. It will only let me use it for about 20 sec before going black and making me put in my log in code again.
09-18-2020 09:16 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee