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‎06-24-2023 01:41 PM

HP Recommended
Product: HP ENVY All-in-One - 32-a0014
Operating System: Microsoft Windows 11

Computer does not go past the HP logo screen (keeps repeating boot logo. It has a admin password that I have never set. I receive a code on the blue admin password screen. It was fine this happened suddenly. has a date on blue screen as well. Ive pulled the cmos to replace since then but I do not know the jumper settings to clear the bios

 

1 REPLY 1

‎06-24-2023 01:57 PM

HP Recommended

Im in the BIOS but computer still restarts at Logo screen

 

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