Computer will power on, but will not boot.

[polybius6394]

Windows 10 & HP Pavilion Power Desktop. Not sure why I couldn't put that information in.

I recently tried to install more RAM for my computer, but after installing it, my PC will no longer open windows, instead heading straight to the repair/recovery screen. The option to continue to windows 10 is clickable, but the computer immediately reboots itself when I do. The issue still persists even after reinstalling the old RAM.

Everything looks plugged in, and is identical to a reference image I took prior. Can anybody help me?

[Kuroi_Kenshi]

Hi @polybius6394,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Reinstall Original RAM:

• Ensure that the original RAM modules are properly seated in their slots.
• If you have more than one original RAM module, try installing one module at a time to check if the issue persists.

2. Check RAM Compatibility:

• Verify that the new RAM modules are compatible with your HP Pavilion Power Desktop's specifications.
• Ensure that the RAM modules you purchased meet the required speed, size, and type for your motherboard.

3. Use MemTest86:

• Create a bootable USB with MemTest86 to test your RAM.
• Download MemTest86 from its official website and follow instructions to create the bootable USB: MemTest86
• Boot from the USB and run the tests to check for any errors in the RAM modules.

4. Check BIOS Settings:

• Access the BIOS setup by restarting your computer and pressing the designated key (usually F2, F10, or Delete) during the boot process.
• Once in the BIOS, check the RAM settings and ensure that they match your specifications.
• Verify that no overclocking options are enabled that might be causing instability.

5. Clear CMOS:

• Turn off your computer and unplug the power cord.
• Locate the CMOS battery on the motherboard.
• Remove the CMOS battery for about 5 minutes, then reinsert it.
• Alternatively, you can use the CMOS jumper (if available) to clear CMOS as per your motherboard's instructions.
• Plug in the power cord and turn on your computer.

6. Perform System Restore:

• If your computer still boots into the repair/recovery screen, attempt a system restore to a previous stable state.
• Follow the on-screen instructions to choose a restore point before the RAM installation.

7. Check for Hardware Issues:

• Ensure that all other connections inside the PC (such as CPU, GPU, and SSD/HDD) are secure.
• Check for any loose cables or components that might have been disturbed during the RAM installation.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,