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NerdyGamer
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Message 1 of 6
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Computer won’t boot up

HP Recommended

Hii! When I plug in my PC, the green light from the inside light up and doesn’t blink. Whenever I pressed the power button a little white light would blink right next to the button but it doesn’t do that anymore. And also when I plug in my keyboard and mouse they don’t work. On top of that, nothing shows up on the monitor and windows doesn’t boot. 

Also my product number is F3D80AA#ABA 

5 REPLIES 5
Grzwacz
Level 12
Level 12
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Message 2 of 6
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HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Please just provide a HP product number (Link) so forum members can look at your PC's specifications.

 

Very hard to troubleshoot this problem without knowing what PC you have.

 

Regards

 

 

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BJG3
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Message 3 of 6
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HP Recommended

I have an HP AIO 24 running Win10. Via HP Support Assistant I downloaded an available BIOS upgrade yesterday (26-07-2029). Although a little scary the screen prompt at the end said it was successful. Restarted PC as directed & continued working. Ultimately I switched the computer off. Problem started when I then switched on. Power light came on but nothing else & silence. No initial BIOS start up. 

Being the weekend there was no HP Support. Ultimately  I  tried a Sky Box solution. I removed the PC mains lead & left it for about 10 mins. I plugged the mains lead back in & to my great surprise the PC loaded as normal. Why I do not know but may be worth a try for those whose PC's will not initially boot up.

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BJG3
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Message 4 of 6
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HP Recommended

HP AIO 10014NA

 

Product No: 4FT17EA#ABU

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Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 5 of 6
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HP Recommended

Hi BJG3,

 

You are back in business. 

 

Is your PC now working correctly?

 

Regards

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BJG3
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Message 6 of 6
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PC now working normally although I've no idea why disconnecting the power lead & after awhile re-inserting it caused the PC to start booting. 

 

BJG3

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