Create an account on the HP Community to personalize your profile and ask a question
07-25-2019 04:24 PM - edited 07-25-2019 06:28 PM
Hii! When I plug in my PC, the green light from the inside light up and doesn’t blink. Whenever I pressed the power button a little white light would blink right next to the button but it doesn’t do that anymore. And also when I plug in my keyboard and mouse they don’t work. On top of that, nothing shows up on the monitor and windows doesn’t boot.
Also my product number is F3D80AA#ABA
07-25-2019 06:23 PM - edited 07-25-2019 06:24 PM
Welcome to the forum.
I am not a HP employee.
Please just provide a HP product number (Link) so forum members can look at your PC's specifications.
Very hard to troubleshoot this problem without knowing what PC you have.
07-27-2019 10:27 AM
I have an HP AIO 24 running Win10. Via HP Support Assistant I downloaded an available BIOS upgrade yesterday (26-07-2029). Although a little scary the screen prompt at the end said it was successful. Restarted PC as directed & continued working. Ultimately I switched the computer off. Problem started when I then switched on. Power light came on but nothing else & silence. No initial BIOS start up.
Being the weekend there was no HP Support. Ultimately I tried a Sky Box solution. I removed the PC mains lead & left it for about 10 mins. I plugged the mains lead back in & to my great surprise the PC loaded as normal. Why I do not know but may be worth a try for those whose PC's will not initially boot up.