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HP Recommended

I moved my computer from one room to another. All I did was unplug it and then plug it back in. I get a blue box that says boot device not found. How do I get my computer to open

1 REPLY 1
HP Recommended

This might be either a corrupted boot files issue or a failing drive.

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In terms of the first ...

Windows PCs use two different sets of files to get you to a working desktop.
In terms of the first, Windows boot files, you need to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot files on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC:

http://www.macrium.com/reflectfree.aspx


2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.

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In terms of the second ...


If Windows system files are most likely corrupted due to a failing drive, see the following HP Guide for more information:


https://support.hp.com/au-en/document/ish_3053911-2842957-16



I am a volunteer and I do not work for, nor represent, HP
my testing
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