Computer won't start.

[Izac]

Got a new HDD for my PC. Now when I turn on my PC I immediately get this error

Hard Disk Error

Please run the Hard Disk Test in System Diagnostics.

Hard Disk 1 (3F1)

Model: OMEN 30L Desktop GT13-1xxx
Serial Number: 2MO2051YV7
Product ID: 33V38AA#ABA
CSO Number:
Agent ID:
================================================
Start Time Type Result Failure ID
------------------- ------------------ -------- ---------------------------
2024-03-16 18:34:18 HDD/SSD [Q1] Canceled NA
2024-03-16 18:27:17 HDD/SSD [Q1] Canceled NA
2024-03-16 18:26:55 HDD/SSD [Q1] Canceled NA
2024-03-16 18:15:49 HDD/SSD [Q1] Canceled NA
2024-03-16 18:00:03 HDD/SSD [Q1] Canceled NA
2024-03-16 17:53:31 HDD/SSD [Q1] Canceled NA
2024-03-16 08:34:21 HDD/SSD [Q1] Passed NA
2024-03-16 08:31:27 System [F-2] Canceled NA
2024-03-16 08:29:10 System [F-1] Passed NA
2024-03-16 08:28:57 Processor Passed NA
2024-03-16 08:28:34 HDD/SSD [S] Passed NA
2024-03-16 08:23:29 HDD/SSD [Q1] Passed NA

<END>

System Diagnostics (F2)

I run the test it asks, but it just cancels it

[Paul_Tikkanen]

Did you reinstall Windows on the new drive?

Disk drives do not come with an operating system installed.

[Izac]

I have an SSD with Windows on it. This is an additional drive. The PC boots fine without it

[Izac]

I have an SSD with Windows on it. This is an additional drive. The PC boots fine without it

[Paul_Tikkanen]

How many SATA ports does your PC have?

If more than one, I would see if plugging in the data cable in one of the ports that is not used for a SATA boot drive and see if that works.

Usually, SATA 0 is for the boot drive and SATA 1 is for a drive to only be used for storage.

If that doesn't work, I don't have any other ideas for you to try.

[Izac]

2 SATA connections. The drive with windows is an nvme SSD. The new one is a SATA HDD.

[Paul_Tikkanen]

Plug the hard drive data cable into the other SATA port and see if the error goes away. 

If not, then other than the new drive being defective, I don't know what else it could be.