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- HP Community
- Desktops
- Desktop Boot and Lockup
- Dead SSD - HP ENVY Curved All-in-One - 34-a051

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07-16-2023 12:52 PM
SSD slowly died with some error messages and now not even recognized. I still have the 1TB hard drive. Since ssd drive is dead, I can't clone operating system. Any ideas on how I can make the 1TB the boot drive? How can I get windows back on it without purchasing another copy (I own the copy on it).
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07-17-2023 07:53 AM - edited 07-17-2023 08:10 AM
@mmaso wrote:Thanks for the reply. Tried the product ID with no luck.
Your system came with windows 10 and was released in 2015. Any cloud restore would probably have an older copy of windows. It would be better to install from Microsoft's latest version or even windows l1 if you prefer.
Since it came with 10 lit is likely that you will only need to download a few** HP utility such as the support assistant.
The parts list and spec for your 34-a051 indicates you may have a 128gb M.2 boot drive and a 1TB HDD or SSD
There are two videos that show disassembly of the 34-xxxx type curved screen and reveal the location of both of those storage drives (M.2 or SSD). Please view both of them to see how the screen was supported. You may want to contact HP to get a quote for drive replacement.
https://www.youtube.com/watch?v=Q0W7QZQtQ10
and
https://www.youtube.com/watch?v=Feg9lWWoLBE
To install 10 or 11 use a minimum 16gb flash drive**
Go here to download the installation media
https://www.microsoft.com/en-us/software-download/windows10
You may want to put windows 11 on instead.
https://jensd.be/1860/windows/upgrade-to-windows-11-22h2-on-unsupported-hardware
** Once you have the windows software on the flash drive you should download a few items from here
and add them to the usb flash. They may not be needed but it does not hurt to have them ready
- The network drivers dated 2016 (two of them)
- The audio driver Oct 2016
- The jan 2016 chipset driver
Microsoft guide to install windows 10
Latest support assistant
https://support.hp.com/us-en/help/hp-support-assistant
Do you have an M.2 or an HDD or both?
If M.2 then Western Digital has a 1.0 tb that should work fine
https://www.amazon.com/Western-Digital-SN570-Internal-Solid/dp/B09HKDQ1RN
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
07-16-2023 03:51 PM - edited 07-16-2023 03:52 PM
@mmaso wrote:SSD slowly died with some error messages and now not even recognized. I still have the 1TB hard drive. Since ssd drive is dead, I can't clone operating system. Any ideas on how I can make the 1TB the boot drive? How can I get windows back on it without purchasing another copy (I own the copy on it).
You will not need to buy another copy of windows. It will be activated automatically from a license microsoft has a record of.
See if there is a cloud recover download
https://d34z73bbtpzgej.cloudfront.net/
put in your product ID including the 3 letters after the # char.
Buy a replacement SSD and use the cloud restore.
If no post back here
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
07-17-2023 07:53 AM - edited 07-17-2023 08:10 AM
@mmaso wrote:Thanks for the reply. Tried the product ID with no luck.
Your system came with windows 10 and was released in 2015. Any cloud restore would probably have an older copy of windows. It would be better to install from Microsoft's latest version or even windows l1 if you prefer.
Since it came with 10 lit is likely that you will only need to download a few** HP utility such as the support assistant.
The parts list and spec for your 34-a051 indicates you may have a 128gb M.2 boot drive and a 1TB HDD or SSD
There are two videos that show disassembly of the 34-xxxx type curved screen and reveal the location of both of those storage drives (M.2 or SSD). Please view both of them to see how the screen was supported. You may want to contact HP to get a quote for drive replacement.
https://www.youtube.com/watch?v=Q0W7QZQtQ10
and
https://www.youtube.com/watch?v=Feg9lWWoLBE
To install 10 or 11 use a minimum 16gb flash drive**
Go here to download the installation media
https://www.microsoft.com/en-us/software-download/windows10
You may want to put windows 11 on instead.
https://jensd.be/1860/windows/upgrade-to-windows-11-22h2-on-unsupported-hardware
** Once you have the windows software on the flash drive you should download a few items from here
and add them to the usb flash. They may not be needed but it does not hurt to have them ready
- The network drivers dated 2016 (two of them)
- The audio driver Oct 2016
- The jan 2016 chipset driver
Microsoft guide to install windows 10
Latest support assistant
https://support.hp.com/us-en/help/hp-support-assistant
Do you have an M.2 or an HDD or both?
If M.2 then Western Digital has a 1.0 tb that should work fine
https://www.amazon.com/Western-Digital-SN570-Internal-Solid/dp/B09HKDQ1RN
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
07-17-2023 07:55 PM
Thanks BeemerBiker - everything worked like a charm. The SSD is failed and I'm not willing to disassemble to replace it. So I realloced the main hard drive and installed a fresh copy (fortunately, I had moved files off the hard drive some time back). updated windows 10 after the install, checked for drivers (all good) and pretty much back to operational. THank You!