• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-24-2022 05:38 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi i have a HP desktop HP 280 G2, Desk Read error occurred.... I run F2 hardware diagnostics both long and short, both result is passed, still PC didn't boot to windows, what should i do next....?

Category:
1 REPLY 1

‎09-25-2022 04:22 PM

HP Recommended

You will have to boot into the windows 10 repair as the boot sector has been corrupted.

Obtain a 16gb flash drive and borrow another computer

Download windows 10 installation media

Specify you are to use the tool on another computer, not the one doing the download

Select the windows version matching the one you have (windows 10 pro 64 bit ??)

create the USB recovery

put it into your computer and turn it on.  You may have to specify that the USB is to be used when booting and not the defective hard drive.

 

Try running the startup repair

https://www.youtube.com/watch?v=C0_XuKg9kT8

 

if that does not work then post back here

 

 

 

 

I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.