Create an account on the HP Community to personalize your profile and ask a question
08-01-2020 10:24 AM
I just bought this computer the other day when I plug it in I hear the fans turn on but when I push the power button nothing comes on. I have tried unplugging everything and holding the power button and still nothing. Im not sure what could be the problem
08-04-2020 04:00 PM
@Robmck88 Have you reset the computer to release excessive static? If not, use the below steps:
- Ensure your device is OFF.
- Unplug all the external devices (If any).
- Disconnect the power cord from the PSU,
- Press and hold the power button for about 30 seconds.
- Connect the power supply (power cord).
- Press the power button to turn on your desktop.
Meanwhile, here's what you need to do, to attempt a solution:
CLICK HERE FOR STEP BY STEP INSTRUCTIONS
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community!
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
I am an HP Employee
Didn't find what you were looking for? Ask the community