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- HP Community
- Desktops
- Desktop Boot and Lockup
- Desktop HP G4 not starting
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04-16-2022 06:51 AM
Hello all and thanks for reading me.
My desktop is a HP G4 with 8G° RAM. This computer was working like a charm.
But since a few days, when i press the power button i've a visual and audible alarm :
5 red long beeps and 7 white short beeps
I tried to so swap off/on the memory and the graphic card, but had still the same issue !
I test memory and graphic card on an other computer (same brand, same model), they both works normally.
If you have any solution I'm interested.
Thanks for helping me
04-17-2022 11:20 AM - edited 04-17-2022 11:27 AM
Does not sound good.
If your system is HP 400 G4 MT then page 91 lists the "beep codes"
http://h10032.www1.hp.com/ctg/Manual/c05381692.pdf
The beep codes go only up to 5.5 (5 long 5 short) and the problem is always the system board.
You did not list your product ID so I had to guess the 400 G4 MT so possibly the 7 short is identified in a different manual but HP uses the 5 long for the motherboard.
You might consider unplugging from power and do a CMOS reset using jumpers (if any) or carefully remove the battery for 10 seocnds.
Also, look for anything suspicious like a huge amount of dust, stains on the motherboard, bad capacitors, etc.
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