• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-01-2020 01:17 AM

HP Recommended
Product: 450-010il Slimline
Operating System: Microsoft Windows 10 (64-bit)

I installed update 2020-03 of windows 10 version 1909 . After installation my PC doesn't boot.Please help.

1 person had the same question
4 REPLIES 4

‎04-03-2020 11:39 AM

HP Recommended

@RBSHILPI 

Please provide the details of what happens when you try to boot the PC.

 

Telling us it does not boot is not enough information.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-13-2020 05:56 AM

HP Recommended

Actually I was installing update on PC . Suddenly the monitor becomes disconnected from the PC,and white light starts blinking at the power button at 5 second interval .But PC doesn't start.Please help.

Was this reply helpful? Yes No

‎04-14-2020 10:00 AM

HP Recommended

@RBSHILPI 

The light blinking is NOT good news. Was hoping this was a simple boot issue, but with that information, this sounds more serious.

 

These are usually Windows Update corruption problems but this does not sound like one

 

You'll probably have to do a complete reinstall to get it working again.

 

You can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

 

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-15-2020 01:28 AM

HP Recommended

Thanks for your valuable suggestions.One thing I must inform you that my PC suddenly turns on today behaves normally but in an hour screen turned black, connection goes off  and led light start blinking again at 5 minutes space.Please help.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.