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Desktop PC will not boot

HP Recommended
Pavilion 500-242A

Desktop PC will not boot. Attempted hard reset but does not work. When power button pressed, LED flashes white three times (with longer pause between 2 & 3) with single beep - fans turn on. Brief hard disk activity heard for a few seconds which then stops. USB keyboard shows no response at all - LEDS used to flash briefly. Nothing appears on monitor. Previously, machine was turning itself off automatically after 10's of minutes of normal use - since removed dust from grills in case it was overheating.


I have a replacement machine and only need to recover some files from the hard drive before disposal so options just to do this would also be OK.


Any help gratefully received.

HP Support Agent
HP Support Agent
10,488 10,491 471 748
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HP Recommended

@MRICE256 Welcome to HP Community!


I understand that you would recover the hard drive.


In that case, I would suggets you conatct  our HP smart frined support. They will help you.


Note: there will be charge for the support.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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