Desktop froze and after restarting, its stuck on the HP logo.

[Kalistinov12]

So, I was playing a game on my HP desktop and at first it was running fine, but after awhile the PC suddenly froze up and I could not move my mouse. Everything was unresponsive and so I restarted the PC, now it is stuck at the HP logo and if I press anything it goes to a screen that says "Error: Boot Drive not found or Disk has failed". I followed guides to get to the BIOS screen but it always ended up with the error message. I'd assume it's a hard drive issue. Occasionally it brings me to the startup menu but I found it to be no use to this situation. There were also other occasions where my PC would start up but won't go past the lock screen loading, it just sends me to the blue screen of death stuck at 0%.

[Gaya1239]

Hi@Kalistinov12,

Welcome to the HP Support Community

I understand you are facing an issue with HP PCs - Hard disk 3F0 boot device not found an error with your HP Pavilion 500-C60 Desktop PC (ENERGY STAR) The screen is not turning on Not to worry I will help you to get a resolution to resolve the issue.

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

After the above  troubleshooting steps if the unit  turns on 

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

click here and follow the troubleshooting steps- HP PCs - Hard disk 3F0 boot device not found error

I hope this helps! Keep me posted. 

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