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‎01-21-2024 08:22 AM

HP Recommended
Product: Hp e9220y
  • When turning on, it acts normal and sounds like everything is working.  But a few seconds the screen is blank and mouse doesn't lite up and screen monitor goes to sleep. 
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2 REPLIES 2

‎01-21-2024 12:12 PM

HP Recommended

Try booting into windows 7 safe mode.  I assume 7 and not XP

 

You can tap F8 repeatedly after powering up to get into safe mode.

 

The device manager might be able to show the problems.

There are device drivers here 

https://driverscollection.com/?H=Pavilion%20Elite%20e9220y&By=HP

 

Not sure if it is worth it but you can get original CD's here

http://www.computersurgeons.com/default.aspx

Thank you for using HP products and posting to the community.
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1 person found this reply helpful
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‎01-24-2024 08:04 AM

HP Recommended

Thank you for the help. I got so discouraged,  that I took it to a computer technician.  He advised to consider a newer tower. It made sense,  upgraded ram and $250. 

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