• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Envy Desktop 795-0077
Microsoft Windows 10 (64-bit)

I just upgraded the secondary hard drive in the system and after putting everything back together the computer powers up (e.g. the switch lights up, the processor fan comes on, etc.) but immediately the system powers of,f and tries to power back again and repeats the is cycle. I have tried to see if disconnecting each of  the components I touched (e.g. on-off switch, DVD drive) would make any difference (it does not)) and also checked all the connections on the motherboard. Everything looks good - but the problem persists.

 

Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks everyone.

IT IS SOLVED! I took all the components out one  by one to see if the problem went away. It did after I took all the memory out. I then reinserted each component and tested one at a time until the whole system was together.

I am not sure what caused the problem in the first place!

Amin

View solution in original post

3 REPLIES 3
HP Recommended

You can try to boot with only the boot drive attached, nothing else. Perform a clean install of windows. Only when the system boots to windows, you can try to reattach the secondary hard drive via SATA cable and see if it works.

HP Recommended

Thanks everyone.

IT IS SOLVED! I took all the components out one  by one to see if the problem went away. It did after I took all the memory out. I then reinserted each component and tested one at a time until the whole system was together.

I am not sure what caused the problem in the first place!

Amin

HP Recommended

The system would cut out before even posting. It arose as soon as I turned the computer on. I suspected a power glitch caused by something.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.